Eric Glyman, Co-founder and CEO of Ramp, joined Frank Flight, Head of Macro Strategy at Citadel Securities, for a discussion on how AI is reshaping business operations, productivity and economic growth. Drawing on Ramp’s corporate spending data, Glyman explored the pace of AI adoption, its implications for the workforce and the evolving economics of artificial intelligence.
Key Takeaways
- Uneven AI Adoption: While a majority of Ramp’s customers now spend on AI, adoption remains highly concentrated, with the top 1% of businesses accounting for approximately 80% of AI spending.
- Evolving AI Economics: Declining model costs and intensifying competition are reshaping the AI landscape, potentially shifting value toward application-layer companies that translate intelligence into business outcomes.
- AI and Business Growth: Ramp’s research found that businesses with higher AI adoption experienced stronger revenue growth, with high-intensity adopters increasing headcount approximately 12% faster than before adoption.
- Organizational Transformation: AI is prompting companies to rethink traditional workflows and organizational structures, integrating intelligent systems into core functions rather than simply automating individual tasks.
- Managing AI Investment: As spending on AI becomes a significant corporate expense, businesses will increasingly need tools to manage costs, evaluate returns and optimize their use of AI.
Legal Entities Disseminating this Material: This material is disseminated in the United Kingdom by Citadel Securities (Europe) Limited (“CDGE”) authorised and regulated by the Financial Conduct Authority (“FCA”) (Registered company number: 05462867); in the European Union by Citadel Securities GCS (Ireland) Limited (“CSGI”) and its Paris Branch authorised and regulated by the Central Bank of Ireland (“CBI”) (Registration Number: C173437); in Hong Kong by Citadel Securities (Hong Kong) Limited (“CDHK”) licensed by the Securities and Futures Commission of Hong Kong (“SFC”), in Japan by Citadel Securities Japan Co., Ltd (“CSJC”) registered as a Type 1 financial instruments business operator with the Japan Financial Services Agency (“JFSA”); and in the United States of America by Citadel Securities LLC (“CDRG”) registered with the Securities Exchange Commission (“SEC”), Financial Industry Regulatory Authority (“FINRA”), and Securities Investor Protection Corporation (“SIPC”), Citadel Securities Institutional LLC (“CSIN”) registered with the SEC, FINRA, and SIPC, or Citadel Securities Swap Dealer LLC (“CSSD”) registered with the SEC, Commodities Futures Trading Commission (“CFTC”), and National Futures Association (“NFA”). Unless governing law permits otherwise, you must contact a Citadel Securities entity in your home jurisdiction if you want to use our services in effecting a transaction in any financial instruments or securities, including derivatives.
FOR INSTITUTIONAL USE ONLY; FOR PROFESSIONAL CLIENTS AND ELIGIBLE COUNTERPARTIES ONLY. This material is not intended as and does not constitute investment research. Contents of this material will be strictly limited to non-specific, generic information (i.e. macro events/topics) and are not subject to the Markets in Financial Instruments directive (MiFID II) or FINRA research rules. This material does not constitute an offer, solicitation, invitation, or inducement to purchase, acquire, subscribe to, provide, or sell any financial instrument or otherwise engage in investment activity. Please see additional important disclosures, including disclosures that may be relevant to your country of residence or business at www.citadelsecurities.com/GlobalSalesTrading.
